05 Professional English for Bank Managers

Course Plan

• Learn specific communication skills for Bank Managers.
• Priority for on-class spoken practice with a variety of activities.
• Speech Activities conducted in pairs or groups.
• Specially designed lessons from the Banking environment.
• Limited Participants.
• Individual Attention.

Course Duration :

• 3 months
• 40 hours of live sessions +
• 30 hours of recorded video sessions (additional) to cover basic grammar.

Timetable

• 2 days a week
• Every Tuesday - 8.30 p.m. to 10 p.m. &
• Every Friday - 8.30 p.m. to 10 p.m.

Course Coverage :

Context Based Language Practice Sessions

Session 01	Handle small casual business conversations.
Session 02	Interview your Customer.
Session 03	Talk to your customer at Business Inspection / Property Valuation.
Session 04	Talk about your customer’s Financial Statements
Session 05	Negotiate with your customers (Handling a neutral customer Vs. a problem-customer)
Session 06	Addressing your team. a) Setting goals and assigning work b) Obtain feedback, Monitor and Review Progress.
Session 07	Conduct Awareness Programmes / Training Sessions.
Session 08	Presentations at Manager Conference (Preparation + Presenting)
Session 09	One to one sessions with superiors.
Session 10	Formal Business Talks a) Know more businesses and talk about them b) Develop conversations about industry news.
Session 11	Enhance the effectiveness of your business correspondence (Letters, emails etc.)
Session 12	Preparing and presenting reports and write-ups.
Session 13	Participate in Panel Discussions.
Session 14	Your Speech at a public event.

Conducted by

Mrs. Dilhara Shyamadanthi

• BA in English @ the University of Sri Jayewardenepura
• BMS (HRM Special) @ the Open University of Sri Lanka
• MBA in HRM – OUSL
• PG Dip in HRM @ the Open University of Sri Lanka
• AIB Sri Lanka
• Former Banker with 16 years of experience

Course Fee :

Rs. 60,000/-

074 0077 256 නිශාන් අමතන්න(Whatsapp )